how to login to citrix receiver uva health system

Access your Remote Desktop through UVA Health Apps Portal Provide your Apple ID credentials if prompted. Once the install has completed, close the App Store.ģ. From the results click Get and Install next to the Microsoft Remote Desktop 10 client.Launch the App Store and Search for: Microsoft Remote Desktop.Instructions on how to download and install from the Apple App Store are below.Mac operating system (OSX) does not include a Remote Desktop client.It is critical that you have the latest Windows updates applied to ensure the most recent version of the client is installed on your device.Most versions of Windows already have the Remote Desktop Client.To see the computer serial number, Type: load PC from the Start Menu.Īccessing your HIT desktop requires Microsoft Remote Desktop client. You will need this later, when trying to establish the connection from another computer.

Write down or remember the serial number of the on grounds computer.

Click I Agree to accept the PHI Disclaimer and then OK.

To ensure that your device is restricted for your use only, you will need to run a command from that PC prior to using the Remote Desktop Solution.įrom the on-grounds PC, perform the following: Set up your On-grounds Computer for Remote Access More information is available in the Two-Step Authentication Overview. Note you will need two-step authentication (DUO) to access UVA Health Apps Portal.

Access Remote Desktop on UVA Health Apps Portal.

Load Microsoft Remote Desktop Client (e.g.

Set Up the On-grounds Computer for Remote Access.

So in desperation I recreated with new names and they work.The UVA Health Apps Portal allows users to access their HIT-issued device on grounds using Microsoft’s Remote Desktop client. By recreating, these settings were in affect and my published apps work from anywhere now.Ĭitrix Support helped point out that's what the problem was but did not give me a real fix. For me, Persistence set to SourceIP in the VServer and Use Client IP in the LB Service Group must be NO. Either the setting for SourceIP persistence or Use Client IP for the LB Service Group would not take in the running config. I fixed the problem b completely recreating the Storefront load balanced VIP from scratch. My Netscaler VPXs are ver 12, Storefront v3.12, Xenapp v7.15 I have been fighting this for days with no change at all after trying several things in AD, Storefront, and on the netscaler. Using the same credentials and hitting the Storefront VIP directly (internally) I can run any and all published apps no problem. 'The published resource is not available currently.' happens when I am connected to the Netscaler GW externally.

How to login to citrix receiver uva health system